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Quality Customer Service

Treating
everybody as a special customer including
one's officemates.
Keeping
one's work area neat, clean and
orderly.
Being
well informed in one's
area of
responsibility or expertise and being
ready to
provide
assistance cheerfully
as may be
needed.
Being
always courteous,
helpful, tactful and respectful.
Providing
prompt and
professional service.
Going
the extra mile.
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Loyalty

Taking
to heart the Company's mission and
manifesting
unwavering support for its vision.
Always
conducting one's work with concern.
Thinking
and speaking
well of co-employees
and the company.
Protecting
and
enhancing the right
corporate image.
Wearing
company
uniform proudly.
Supporting
and actively
participating in company-sponsored
activities
Avoiding
activities that could result in conflict
of interest
with company business.
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Hardwork and Excellence

Devoting
office hours strictly to official activit ies.
Delivering
output more than the
standard or
what is expected.
Always
striving to maintain
peak performance in terms of
timely and quality results.
Learning
new things and
continuously improving one's work
one's self.
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Resourcefulness and Cost Consciousness

Always
trying to get the best results
from
available resources.
Exercising
care to avoid
wastage of time and
materials.
Being
economical in a
practical way.
Devising
ever more
efficient ways of doing
things or one's work.
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Teamwork

Working
well with others in dealing with shared
responsibility.
Showing
good example.
Taking
responsibility for action
or decision made.
Looking
for solutions instead of
people to blame when problems
arise.
Being
fair and giving credit
where credit is due.
Keeping
an open mind during
meetings and listening to ideas of others.
Neither
initiating nor encouraging rumors. |
Respect

Practice
the art of listening; understanding
the opinion of others.
Learn
to accept
individual differences - we are unique to each other, not at all
times you will like the person that you will meet but still you
have to respect his identity because he may not like you as
well.
Palabra
de honor;
Committing to one's word
Devising
ever more efficient ways of doing
things or one's work.
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Honesty
and Integrity

Always
conducting one's self with transparency
and good moral
standards.
Being
sincere, truthful, and
candid.
Respecting
confidential
company information and other
people's privacy.
Being
punctual at all times in
reporting for work, appointments, and meetings.
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Value
of Caring - "Pagmamalasakit"


Demonstrates
employee
volunteerism; sense of
ownership and
accountability; sense of
urgency and responsiveness
protecting the organization.
Concern
about its
welfare - come on time, beat
the time.
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